Computer Maintenance

Every business owner or manager wants a stable and reliable network, but getting there involves a more proactive approach of regular maintenance and monitoring. Whether it is our As Needed services, Fixed Price Maintenance plans, Custom Maintenance Plans or assisting your full time IT staff, IT-Tech has the right support plan for you.

 

 

 

Predictable Monthly Maintenance for Your Network
Be able to accurately budget for the maintenance and support for your office with our Fixed Rate Maintenance Plans. Depending on your office’s support needs, you can eliminate most extra IT maintenance costs. To find out more about our fixed rate maintenance plans, please contact us today and a friendly and helpful Support Advisor will call you to discuss your support needs.

 

Printers / Net Devices
On Site Maintenance Contract Services:

  • Enable printing from computers that are included in the contract
  • Synchronization / usage support for net devices
  • The contract for printers does not include setting up the printer on all (non-contracted) computers, just making the printer available on the network or single computer that it is connected to.
  • Includes 1 hour of standard troubleshooting per device. For multiple devices, hours can be pooled during each month and used for other contracted devices
  • Additional hours will be billed at the contract per device rate

Monthly Printer / Device Maintenance Contract Pricing

1 printer / device $50
2 to 3 printers / devices $45 per device
4 to 6 printers / devices $39 per device
7 to 9 printers / devices $32 per device
10 or more printers / devices $23 per device

*All contracts require a yearly commitment.
*Net devices include smart phones, iPads, and net pads.

 

Computer / Server / Virtual Machine
On Site Maintenance Contract Services:

  • Install all patches and critical updates
  • Install spyware protection software if necessary
  • Install anti-virus software if necessary
  • Remove all spyware and viruses
  • Run system optimization tools
  • Remove unnecessary icons & software
  • Annual technology recommendations
  • Server restarts after critical updates
  • Firewall, switch, router support included w/4 or more systems
  • Includes being able to print to printers that are included in the contract
  • Net device support w/device contract
  • Includes 1 hour of standard troubleshooting per system. For multiple systems, hours can be pooled during each month and used for other contracted systems
  • Additional hours will be billed at the contract per system rate

Monthly Computer Maintenance Contract Pricing

1 system $85
2 to 3 systems $80 per system
4 to 6 systems $75 per system
7 to 9 systems $65 per system
10 or more systems $55 per system

*All contracts require a yearly commitment.